AGIIS Disaster Recovery Exercise: Practicing for the Unexpected

AGIIS Update

AGIIS Disaster Recovery Exercise: Practicing for the Unexpected

On Friday, July 24, AgGateway and DXC Technology will begin the annual AGIIS disaster recovery exercise. This is an important opportunity to test how quickly and effectively AGIIS services can be restored if the unexpected occurs. During the exercise, DXC Technology, AGIIS’s service provider, will simulate an extended outage at the primary hosting location and move operations to the backup hosting site.

The goal is simple: practice the plan before it is needed. The Disaster Recovery Plan outlines the roles, responsibilities, and communication steps required across DXC Technology and AgGateway so the transition to a backup environment can be completed smoothly, timely, and with stakeholders kept informed along the way.

Communication is especially critical in any disaster recovery situation. If a real disaster were declared, subscribers would need clear, timely information about what is happening, when services are expected to change, where operations are running, and how they can maintain business continuity. To make this year’s exercise more realistic, AgGateway and DXC Technology are adding a subscriber communication component that mirrors the type of updates members would receive during an actual event.

All subscriber communications will clearly and conspicuously state that AgGateway and DXC Technology are conducting a simulated exercise. Subscribers may receive updates at key points, including when:

• System issues are confirmed

• A disaster is declared

• AGIIS is operational from the backup location

• Status updates are needed during the exercise

• Operations are restored at the primary location

It is important that you plan accordingly! The AGIIS production environment will be unavailable beginning at 9:00 p.m. CT on Friday, July 24, and is expected to remain down through Sunday afternoon, July 26.

While no one looks forward to downtime, exercises like this help ensure AGIIS is prepared, resilient, and ready to support subscribers when it matters most. If you have any questions reach out to me directly via email.